PG
ProcessGhost
COMMERCIAL SAAS AGREEMENT

Terms of Service

Effective Date: January 1, 2026 • Version 2.4

1. Agreement to Terms

By accessing or utilizing the websites, APIs, SDKs, or cloud services provided by ProcessGhost ("Service", operated under processghost.org), you agree to be legally bound by these Terms of Service. If you are entering into this agreement on behalf of a corporation or entity, you represent that you possess the authority to bind such entity.

2. License & API Usage

ProcessGhost grants you a non-exclusive, non-transferable, revocable license to access and interact with our autonomous agent orchestration runtime and API endpoints strictly in accordance with your chosen subscription tier. You agree not to reverse-engineer, circumvent rate limits, or deploy our agents for illicit automated reconnaissance.

3. Customer Data & Intellectual Property

You retain 100% full ownership of all data, code, and transaction payloads transmitted into ProcessGhost. ProcessGhost does not assert any intellectual property rights over your customer records, financial ledgers, or AI inference outputs.

4. Service Level Agreements (SLA)

For Growth Pro and Enterprise customers, ProcessGhost commits to an operational uptime target of 99.9% to 99.99%. Scheduled maintenance windows are communicated at least 48 hours in advance via our official status monitoring dispatch.

5. Subscription & Cancellation

Subscriptions renew automatically at the selected billing cadence (monthly or annual). You may cancel your subscription at any time directly through the developer dashboard without cancellation fees or penalties.

6. Legal Contact & Governance

For notices, contractual amendments, or enterprise master service agreements (MSA), contact our corporate counsel digitally:

DIGITAL LEGAL COUNSEL:
Direct Legal Inquiries: legal@processghost.org
Executive Leadership: dana.lowe@processghost.org
Official Web Domain: processghost.org